Legal
Privacy Policy
Last updated September 2026.
This policy is provided as general information and does not constitute legal advice. Earthborne By Design recommends this content be reviewed by a qualified solicitor before being relied upon.
Earthborne By Design is a small Australian business. Businesses with an annual turnover under $3 million are generally exempt from the full obligations of the Privacy Act 1988 (Cth) and the Australian Privacy Principles, unless a specific exception applies. As a small business, Earthborne By Design is generally exempt from some of those obligations. We have nonetheless adopted the practices set out in this policy as good practice, and to respect our clients' privacy.
1. What we collect
When you submit an enquiry through our Start Your Project form, we collect the information you provide, which may include:
- Your name
- Your email address
- Your phone number
- Your project location
- Details about your project, including what you’re considering and your brief
We also collect standard website analytics data automatically when you browse the site, such as the pages you visit and general device and browser information. See 5. Cookies and analytics below.
2. How we collect it
We collect personal information directly from you, when you submit the enquiry form on this website. We collect website analytics data automatically, through the analytics tool described below, whenever you visit the site.
3. Why we collect it
We use the information you provide to respond to your enquiry, discuss your potential project, and, where you proceed with us, to deliver interior design services. We use website analytics data to understand how visitors use the site, so we can keep improving it.
4. How it’s stored and secured
Information you provide is stored securely. We do not sell your personal information, and we do not share it with third parties other than the service providers necessary to operate our business — for example, our email and website hosting providers.
5. Cookies and analytics
This website uses Vercel Analytics to understand general visitor behaviour, such as which pages are viewed and approximate device or location information. Vercel Analytics is designed to be privacy-friendly: it does not use tracking cookies and does not collect information that identifies you personally. You can read more in Vercel's privacy policy.
If we add further tools in the future — for example, Meta's Business Tools — we will update this policy accordingly, and any such tool will be used subject to its own provider's terms.
6. Your rights
You can ask us to access, correct or delete the personal information we hold about you at any time, by contacting us using the details below.
7. Changes to this policy
We may update this policy from time to time. The current version is always available on this page.
8. Contact
For privacy-related questions or requests, contact Earthborne By Design at contact@earthbornebydesign.com.au, on 1300 924 629, or via our enquiry form.
